Lenovo is committed to being a responsible corporate citizen as it actively strives for outperformance in customer satisfaction, innovation, and operational excellence. This requires implementation of sustainability programs across our full supply chain.
This includes but is not limited to programs on supplier employee working conditions, environmental footprint and use of environmentally preferred materials. We use over 25 key indicators to measure supplier transparency, commitment and performance.
The results are utilized in overall supplier performance reporting and are key factors in decisions on future business volumes. Similar programs are implemented on our internal manufacturing and logistics operations as well as with packaging
materials. More specific information about our supply chain performance can be found in our annual Lenovo Sustainability
Report or on our Social
Responsibility Resources pages.
Supplier Code of Conduct
We expect our suppliers to be committed to the highest standards of responsible sourcing. All suppliers are to comply with Lenovo’s
Supplier Code of Conduct via contractual terms and conditions, and we assess conformance to these requirements in making procurement decisions. We also require our suppliers to operate in full compliance with all laws, rules and regulations of the countries in which they operate. The key elements of the Code are as follows:
Procurement Values and Ethical Dealings
Conflicts of Interest and Business Integrity
Supply Chain Working Conditions
Non-Discrimination and Non-Retaliation
Public Sustainability Reports and Policies
Supply Chain Due Diligence
Responsible Business Alliance (RBA)
Lenovo also works with the electronics industry on supply chain issues through its membership in Responsible Business Alliance (RBA) (formerly the Electronics Industry Citizenship
Coalition (EICC)). Lenovo has been a member since June 2006 and implements the RBA Code of Conduct externally with our supply chain and internally within Lenovo global manufacturing locations. The RBA Code establishes standards to ensure that
working conditions in the electronics industry supply chain are safe, workers are treated with respect and dignity, and business operations are environmentally responsible, do not fund conflict and are conducted ethically. The five key pillars
of the RBA Code are
Health and Safety
Supplier RBA Implementation and Compliance
Lenovo formally implements the RBA Code of Conduct through all its supplier contracts and ensures compliance via self-assessments and audits. Additionally,
the RBA Code itself requires implementation of the Code to the next tier of suppliers. It therefore applies across all tiers of our supply chain. We then strive to cover 95 percent of our procurement spend with direct validation of that compliance
as noted below.
We require suppliers to conduct formal self-assessments to the RBA Code and to report their results annually via RBA tools (RBA-Online). Suppliers must also have biennial RBA audits conducted by independent, RBA-approved third-party auditors,
provide the audit reports to Lenovo and submit corrective actions plans. Suppliers again are expected to report using RBA tools. RBA membership stipulates annually a minimum coverage of 80% of suppliers by spending for risk assessment and
25 percent of high-risk facilities be audited. Lenovo conducts self-assessments on 100 percent of the suppliers annually, and we audit 100 percent of our suppliers every two years. Compliance to our program and closure of action items are
tracked and reported to senior management monthly. These efforts have substantially reduced social, environmental and ethical risks concerns across our supply chain.
Lenovo also takes seriously all forms of human trafficking and complies with associated governmental regulations and expectations through contractual requirements, compliance plans and certifications. Please see Lenovo’s statements and policies
addressing human rights and human trafficking concerns posted on our Social
Responsibility Resources page.
Supplier Greenhouse Gas, Water and Waste Reporting
Policy recognizes that climate change is a serious threat and acknowledges we should all do our part to reduce harmful greenhouse gas (GHG) emissions. This includes transparency and efforts not just on our Scope 1 and 2 GHG emissions,
but also our Scope 3 supply chain emissions. Suppliers are required to report their environmental impact using the RBA or CDP (Carbon Disclosure Project) platform. Emissions reporting includes
not only their total emissions inventory, but also publicly disclosing their reduction goals. In addition, we require suppliers to disclose their water usage, waste generation and respective reduction goals. We have established specific supplier
targets for these efforts. Attaining top performance ratings requires an annual reduction in GHG emissions of greater than three percent, publicly disclosed reduction goals, independent verification and CDP top-level performance scores.
Lenovo leverages its membership in the RBA to collaborate on industry issues such as conflict minerals, and we support multi-industry efforts to address the issues.
Conflict minerals are minerals or their derivatives that are extracted and sold to finance conflict. For the electronics industry in the 21st century, conflict minerals typically refer (but are not limited) to columbite-tantalite (Tantalum), cassiterite
(Tin), wolframite (Tungsten) and gold (3TG) whose extraction and sales are determined to be financing conflict in the DRC (Democratic Republic of the Congo) or an adjoining country. Lenovo complies fully with the US Government Dodd-Frank ruling
on conflict minerals and the Organization for Economic Cooperation and Development (OECD) Due Diligence guidance. Our efforts include:
Lenovo supports a precautionary approach, ensuring that appropriate actions are taken even if cause-and-effect relationships are not fully established scientifically. Lenovo’s priority is to use environmentally preferable materials whenever applicable.
In adhering to this precautionary approach, Lenovo supports restricting the intentional addition of materials that are potentially concerning when economically and technically viable alternatives exist. These restrictions may also include implementing
concentration limits for incidental occurrences. For materials where economically and technically viable alternatives do not exist, Lenovo collects data on the usage of these materials above the defined concentration limit. This data can then
be reported to customers or other stakeholders.
Lenovo continues to search actively for environmentally preferable materials that can be used as substitutes. We also expect our partners and suppliers to demonstrate the same commitment to environmentally sound practices. See our supplier
specifications for more information.
Internal Global Supply Chain Operations
Lenovo also applies the same demanding RBA standards to its own internal global supply chain operations. We conduct annual self-assessments on all global manufacturing locations and report them to the RBA. We also conduct RBA audits using independent,
In addition, Lenovo conducts rigorous audits of these locations to ensure regulatory and external management system compliance, including ISO 9001 (Quality), ISO 14001 (Environmental) and OHSAS 18001 (Health and Safety) audits. All locations are certified
to these standards.
TCO Certified Products
Lenovo’s programs and controls for ensuring sustainable and responsible manufacturing have been recognized by TCO Development, a worldwide, third-party sustainability certifier
of IT products. The TCO Certified designation indicates an IT product and its manufacturer have met strict criteria that measure environmental and social responsibility throughout the product’s life cycle. Lenovo offers notebooks, tablets,
all-in-one computers, desktops and computer displays that are TCO Certified – for more information, please our Materials page.
Sustainability does not stop at products and materials. We believe it is important to ship our products responsibly as well. Lenovo continues to optimize its global logistics program by expanding the use of environmentally friendly transportation methods
such as boat and rail. In North America, for example, Lenovo has joined the EPA SmartWay program and is requesting its North American carriers to comply with program recommendations. The SmartWay Transport Partnership is an innovative collaboration
between the freight industry and the U.S. Environmental Protection Agency that promotes fuel efficiency improvements while significantly reducing greenhouse gas emissions.
Lenovo communicates packaging environmental requirements to suppliers via a series of packaging specifications. These specifications include requirements for minimum amounts of recycled content, marking for proper recycling, banned materials and other
elements. All corrugated container (box) packaging should use a minimum of 50 percent post-consumer recycled fiber, and all paperboard packaging should contain a minimum of 45 percent post-consumer recycled fiber and 100 percent recovered
In addition to meeting these specifications, many Lenovo packaging suppliers provide FSC-certified products for Lenovo packaging. Lenovo is currently in the process of assessing the global availability of FSC-certified packaging to support manufacturing
facilities in all geographies. To see more of Lenovo’s environmental initiatives on packaging, click here.