“To achieve our goals, we searched for a partner with the IT operations and maintenance experience to help us rapidly improve the quality and reliability of our digital systems. Of all the potential operations and maintenance partners we evaluated, we were most impressed with Lenovo.”
At-a-Glance
- Customer: Electrical appliance manufacturer
- Industry: Enginering and manufacturing
- Region: China
- Topic: Industry-specific Solutions,IT Transformation
Going global with Lenovo
To continue fast-paced international expansion, this leading electrical appliance manufacturer engaged Lenovo Managed Services. The new approach combines expert global support with effective employee self-services, helping to cut the risk of unplanned downtime for key business systems.
Customer Problem
Growing rapidly in China and around the world, this electrical appliance manufacturer looked for a partner to help it keep mission-critical business systems running 24/7.
Lenovo Solution
With Lenovo Managed Services, the manufacturer combines intelligent automation with global support teams—helping to ensure reliable digital services.
Business Impact
By engaging a trusted partner to deliver IT operations and maintenance, the manufacturer can reduce the risk of unplanned downtime and redirect resources toward its growth goal.
“Through our partnership with Lenovo, we no longer spend our time firefighting IT issues. Instead, we can focus on driving international growth.”
Spokesperson, electrical appliance manufacturer
Results
- · Delivers global support coverage
- · Offers effective employee self-services
- · Boosts reliability for key applications
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