Upgrade your base warranty with cost-effective support to keep non-mission-critical server, storage, and networking hardware in working order. You’ll get next-business-day onsite response during normal business hours for service calls, including installation of any failed part that needs to be replaced.
The Foundation support level provides:
- Next-business-day onsite response during normal business hours, 5 days per week
- Base warranty upgrade covering onsite installation of all replacement parts
For further protection, you can optionally extend Foundation services with coverage up to 5 years, and add:
- Basic Hardware Installation
- Enterprise Server Software Support
- YourDrive YourData
Basic Hardware Installation
Lenovo experts can seamlessly manage the physical installation of your server, storage, or networking hardware so you can quickly benefit from your investment.
Enterprise Server Software Support
Lenovo Enterprise Server Software Support enables comprehensive assistance for a wide range of server operating systems and Microsoft server applications. It offers extensive expertise for problem resolution, troubleshooting, help with documentation, and answering many other common questions. And it includes 24x7 availability for critical problems and unlimited calls to help customers address challenges fast without accruing incremental costs.
The YourDrive YourData service allows you to retain possession and dispose of failed drives. Otherwise, failed drives under warranty must be returned to Lenovo upon replacement.
- Essential for organizations that must keep their data secure on their premises e.g., medical, retail, insurance, education, financial, and technology sectors
- Cost of buyinga single drive can be 5x the cost of paying for YourDrive YourData