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電話銷售時間: 

週一至週五:美國東部時間上午8點至晚上9點

週六至週日:美國東部時間上午11點至晚上8點

線上聊天銷售時間:

週一至週五:美國東部時間上午8點至晚上9點

週六至週日:美國東部時間上午11點至晚上8點

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聯想電腦的換貨程序:


所有購買的聯想電腦產品不設換貨和退款。(請參閱退貨/換貨政策)


所有購買的聯想電腦產品享有 7 天壞貨免費換貨服務。若您要申請換貨,請按照以下步驟申報:


於收貨7 天內聯繫聯想客戶服務代表安排,上門檢查服務/到門市檢視乎產品和情況而定。


售後服務電話:25930388 按2字 (星期一至五上午9時至下午6時)


售後服務信箱:hkcs@lenovo.com


根據檢查結果如證實產品未能符合出廠要求聯想就會進行換貨程序


所有換貨和檢查只能透過聯絡聯想客戶中心安排,門市並不能安排有關之檢查和更換


產品必須在原包裝中,並附有所有配件和說明書。若產品缺少任何配件或損壞,聯想保留拒絕換貨的權利。


換貨產品必須與原產品相同,只能在原產品缺貨情況下才可換成不同的產品,需要支付差價。



付款詳情


聯想網上商店接受VISA, 萬事達卡, 美國運通信用卡及銀行轉賬作為付款方式


信用卡訂單 :


因保安問題, 聯想會首先向您的信用卡進行HKD1之預授權, 此預授權會即時取消並退回您的信用卡上。


其後, 我們會於您的信用卡上取得訂單總額之授權 (並非正式收款), 一般此授權有效期為7-15天。於第一次授權失效後, 我們會進行第二次授權。



若您選擇全數付款方式, 只有在您的產品發貨後, 聯想才會正式向您收費。 如您的訂單包含超過一件產品, 您可能會被分次收費。


若您選擇免息分期付款,請在此 點擊了解條款及細則。


銀行轉賬訂單 :


由於我們必須在收到轉帳後才可處理您的訂單, 請於完成轉賬後將您的銀行收據及訂單號碼(429XXXXXXX)發送致 hkcs@lenovo.com , 我們會於收到收據後儘快安排訂單進入生產流程。


請將金額存入:


帳戶名稱: Lenovo (Hong Kong) Ltd


銀行名稱: Citibank N.A.HK


銀行識別代碼: CITIHKHX


銀行代碼: 006


轉入賬戶: 3906-訂單號的最後 5 位數字^


^如果您的聯想訂單號 是 4600012345,請存款到3906-12345



送貨資料


您的訂單會於到達香港倉庫後交由本地速遞公司安排送貨, 這可能需要額外2-3個工作天完成送貨。


由於不同產品可能由不同生產工廠生產,您所訂購的配件將及屏幕將可能與電腦分批送貨。


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我已閱讀“聯想(香港)有限公司除舊服務條款”* 及 ” 有關您的訂單之重要資訊”,如果我想向聯想(香港)有限公司申請除舊服務安排,我將自行填寫除舊服務申請表。
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